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Privacy Policy

Brass PadlockCognet Limited , hereafter referred to as Cognet is committed to protecting your privacy when you use our on-line services (“Services”). In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

From time to time, we add or change functions, features or add or change services on our web site. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to contact at Cognet at info@cognet.training or alternatively see the section “Comments” below.

Your acceptance of these Privacy Statement terms

By using our website or our Services, you unconditionally agree to be bound by this Privacy Policy.

What data do we collect and how do we use it?

Cognet collects and processes information about you in order to:

  1. identify you each time you visit a web site or wish to have a Service provided;
  2. process enquiries or course bookings submitted by you;
  3. improve our Services and web site.
  4. In due course, we may endeavour to customise your experience, for example, provide content and links that we think are relevant to you and which support any specific requests for information you may make through keyword searches;
  5. carry out research on the demographics, interests and behaviour of all of our visitors and members; and
  6. send you information we think you may find useful, including information about new Cognet courses and services.

You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number.

You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services or information that you require.

Log files/IP addresses

When you visit our web site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our web site and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

Non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Site with information relating to the number of users linking to our Web Site from their sites. You cannot be identified from this information.

Use of Cookies

Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.

We use cookies for the following reasons:

  1. To identify who you are and to access your account information;
  2. To estimate our audience size and patterns;
  3. To ensure that you are not asked to register twice.

Cookie use policy statement

With whom is the information shared?

Cognet will not share, sell or rent your personal information to third parties.

Cognet may disclose aggregate statistics about our Web Site visitors and membership in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.

Cognet may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of Cognet and its Web Site, visitors to the Web Site and members.

Our Web Site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. Cognet is not responsible for the privacy policies or the content of such sites.

We will only sell or rent your personal information to a third party either as part of a sale of the assets of Cognet or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.

Information about our courses, products and services

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Cognet may send you details of courses, products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at info@cognet.training

Security

Cognet places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Where is the information stored?

Information which you submit via our Web Site is stored on a computer located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested.

Comments

Please e-mail any questions, concerns or comments you have about our Privacy Policy to info@cognet-training.co.uk or write to us at:

Cognet Limited
County House
St Mary Street
Worcester
WR1 1HB

Tel: 01905 28326